Once you become a pellet stove dealer, we won’t leave you high and dry when you need us most. For instance, we take care of all shipping, giving you one less thing to do and worry about. Our representatives also do everything they can to ensure your order gets to its ultimate destination as quickly as possible.

If you ever have questions related to delivery or other logistics matters, we make ourselves readily available so you get rapid responses and so you answer your customer’s questions quickly. If a product arrives damaged, let us know and we’ll handle it for you.

If you are interested in learning more about become one of our pellet stove dealers, you can contact Todd Edborg for more information. He can be reached at 919-973-4079 ext. 101 or you can email him at todd@comfortbilt.net.

So that you have a better idea of how to become a better dealer, we’d like to offer a handful of facts about pellet stoves. The pellets the stoves use are made from sawdust, but they may also contain such byproducts as bark, wood chips, and paper. The way the unique stoves work is you dispense pellets into the stove’s hopper, set the thermostat to the desired temperature, and let the stove handle the heavy lifting. The mechanical auger dispenses the pellets into the burn pot to incinerate them without emitting creosote. Because pellet stoves give off few emissions and ash, they do not harm indoor or outdoor air quality, a significant selling point for buyers with allergies, asthma, or other respiratory issues.

When potential buyers ask you about installation, let them know they may want to leave the job to a professional if they don’t feel comfortable cutting ventilation holes in their walls themselves. You can run ventilation pipes vertically through the roof or horizontally through an exterior wall. Insert ventilation holes run upward through the chimney. Once the stove gets up and running, it doesn’t create nearly the same amount of ash as traditional wood-burning stoves, meaning users don’t have to clean them as often.

Consumers may like to know about government incentives for pellet stoves. Several states provide income or property tax rebates, and some do not charge sales tax for pellets. The state department of energy should have definite answers.

Interested consumers may have trouble deciding on the size of their pellet stove. The property’s overall insulation, regional climate, and layout all affect the stove’s performance. Usually, 5,000 BTUs of firepower radiates comfortable heat for 200 sq. ft. Of course, the stove provides the best heat for the room in which it’s installed. For those wanting to use a stove for supplementary heat, they can position it near a furnace return vent to distribute warm air through the house. Much like with standard HVAC systems, the direction a ceiling fan’s blades spin in also helps spread the heat.

We recommend that you have your potential buyers not only view different pellet stoves, but listen to them, too. The sound of the auger motor’s whir and the spinning of fans differs across stove models, making it essential that your customers find one that fits their preferences.

You should also help prospective buyers decide where to install their pellet stove for maximum satisfaction. The model’s overall footprint dictates how close you may position it to walls and sidewalls. We recommend positioning stoves at least 4 feet from window coverings and furniture. It’s also best to not put them in areas that receive a lot of foot traffic, to reduce the chances of an accident. The surface the stove rests on must be noncombustible, which includes ceramic and stone tile. The pad should stretch at least six inches from the door.

For venting, exhaust pipes need a tight, secure seal that keeps flue gases from leaking inside the home. To use outside air for combustion, users can install a fresh air intake line.